Frequently Asked Questions

Tallant has an inclusive culture with a focus on gender equality and equal opportunity. We firmly believe that our staff have a right to a supportive, enjoyable working environment and that our clients have the right to expect exceptional results from the best candidates in the industry.

Anthony Bowers, our CEO and founder, has been actively involved in the outsourcing industry in the Philippines for over a decade. He founded Tallant more than five years ago. The management team is also highly experienced in the challenges of managing oursourced workforces for our clients.

Information technology infrastructure in Cebu is second-to-none. Tallant's offices are located in a purpose-built campus that was designed with outsourcing in mind. Your VA has access to the latest equipment and some of the most advanced connectivity in Asia.

Cebu has exceptional IT infrastructure and the local government is focused on keeping that infrastructure globally competitive. Our offices have better connectivity and are far more modern than many offices that you would find in Sydney, London or Los Angeles.

Cebu has a young, well-educated popuation and this is one of the many things that makes it the ideal place to base your outsourced workforce. The industry is one of the biggest employers in the area and, as a result, attracts great candidates.

A happy workforce is a productive one and Cebu is lifestyle plus. Surrounded by coral reefs, beaches and natural rainforests. Our regular staff gatherings take full advantage of all of this. Our clients also love coming to visit.

We maintain a large database of qualified candidates that can generally be called on at short notice for most roles. In most cases we'll have you and your VA up and running within a couple of weeks. There are certain situations, where high levels of specialisation are required, where this may take a little longer.

You can absolutely be involved in the hiring process from the start if you wish to be. We can conduct interviews over Zoom or Google meet and the client can be involved in every step of the hiring process.

All of our candidates are university graduates. What skills and qualifications they have comes down purely to what your requirements are for your virtual assistant.

Training is conducted by you with support from Tallant. Our on-site management team will make sure that your VA has everything they need set up to do a great job for you. We're available to support you at every step of the process.

We are able to work with you to provide staff that work whatever hours you need them to. Timezones are no barrier. That said, they work a standard 40 hour week.

Our offices in Cebu are super-modern and located within the Cebu IT park. Your VA has a comfortable, well-appointed work station in a bright and fun office with super fast internet connectivity and all the latest technology at their fingertips.

Our experienced management team is there to support both you and your VA. If anything comes up your account manager will be right onto it and will work with the local operations to team to resolve any problems.